When you send an email to support@schoolber.com.sg, your case is assigned to a product specialist who will work with you until the case is resolved.

 

Specialists are here from 9 am to 6 pm (GMT +8). Please email first so we can review your file, send back examples or links, and work with our team to provide a more thorough answer. Then, we can schedule a call if needed.

 

To make things faster:

• Tell us your Customer ID

• Submit any bug reports that pop up with your email

• Tell us which product you are using

• Tell us which version is installed

• Describe what happened before the error or how to repeat it

• Attach screenshots or videos

 

Sometimes it's urgent! If it is, please use the word "urgent" in the subject line.